If within 30 days of purchase you are not completely happy with your product and it is in new condition, simply email us and we will issue a returns number, so that you can return the item for a full refund of the original amount paid. Customers are responsible for return postage and all packaging must be returned. We ask that you always get in touch with us at [email protected] before returning any items, as we may have special instructions. For data protection, please also include the name, delivery address and email address of the person who made the order. Please also include the order number if possible.