30 Day Money Back Guarantee
UK Based Dispatch

FAQ List

  • Delivery
  • Returns & Refunds
  • Payments & Promotions
  • Tracking Orders
  • Contact Us
  • Affiliates/Partners
Do you deliver on weekends?
How long does shipping take?
I haven’t received my order yet, what should I do?
What are your delivery costs?
What are your delivery costs?
When will my order be dispatched?
Can I have the full detail regarding returns terms & conditions?
Do you offer a money back guarantee?
How does the money back guarantee work?
How long do I have to make up my mind?
I have gone over the 30 days returns period. Can I still return my unwanted item?
If my item is damaged, do I have to pay to send it back to you?
What should I do if an item arrives damaged?
Can I get a discount code?
How many promotions can I use at the checkout?
I think I have been charged incorrectly, what do I do?
What payment methods do you accept?
Can I add my order to an existing account?
Can I create an account with you?
I haven’t received an email confirming my order, what should I do?
Where can I track my order?
Can I visit your premises?
Do you have any stores?
What is the best way to discuss my query?
What is your address?
Where are you based?
I’m interested in becoming a re-seller of your products, where can I get more information?